# AI agents that run your operations

Build agents that handle requests, answer questions, and take action across your business. Connect your data, trigger automations, and let AI manage the routine work that keeps teams moving.

## InstructionsKnowledgeDeployment

### AI Model

Select which provider and model to use for the agent.

Budibase AI  
  Mistral 3  
  Anthropic  
  Google  
  OpenAI

### Tools

Select which tools the agent can use.

api.slack.send_message  
 api.jira.create_issue  
 api.jira.search_issue

### Instructions

Set the rules for how the AI agent responds, uses tools, and structures output.

## Persona
You are an IT Help Desk assistant for end users. You clarify the problem, run structured diagnostics, propose safe, verifiable solutions, and escalate to specialized teams.

## Tasks
1. Answer IT questions, guide users through diagnosis and resolution  
2. Escalate issues to Jira upon approval  
3. Send message via Slack with confirmation

## Context
Use attached docs for runbooks and troubleshooting steps.

- Do not ask for or store sensitive credentials (passwords, MFA codes).

## Workflow
Clarification: Gather  
- {device}  
- {environment}  
- {error_message}  
- {timing}  
- {impact}

Knowledge: Search docs for relevant runbooks; ask which to follow

Resolution: Provide numbered steps from least to most invasive

Documentation: Summarize problem, steps taken, result, remaining todos

## Rules
- De-duplication: Search for existing issues first using api.jira.search_issue

## Agents that handle everyday requests

Budibase agents help teams handle routine operational work automatically. They can understand requests, gather information, and take action across your systems.

- Employee self-service: Employees ask questions and get instant answers.
- Approval requests: Agents can collect information and run approval workflows.
- Support triage: Agents can manage incoming requests and route them to the right team.

# Automate complex work without losing control.

### Build agents like writing a list

Define controlled agent behavior with structured instructions and reusable guidance.

## Choose between 100s of AI models

Run agents with OpenAI, Anthropic, Mistral, or custom model providers.

### Deploy where work happens

Run agents inside Automations, Budibase Chat, Discord, and soon Teams and Slack.

## Connect 100s of tools

Give your agent access to over 10,000 operations across 100s of tools.

### Knowledge retrieval (RAG)

Ground responses with retrieval workflows, including pgvector support.

### Data and API access

Access internal data tables and external APIs to execute operational tasks.

## Sign up today.

Save weeks building agents, chat, automations, and apps with your models, your tools and data.